Job Vacancy at Voix Global Sdn Bhd

Voix Global is a dynamic organization with its focus on providing premium quality routes for wholesale carriers. We pride ourselves in using advanced technology to provide services such as VOIP and VoBB to carry minutes over the internet without affecting the quality of service.

We derive our focus and energy from the fact that more people want to talk at a fraction of the cost. Hence, at Voix Global, we strive to provide cost effective routes for wholesale and retail carriers, telecom operators, and global businesses.

At Voix Global we use the most innovative and cutting edge IP technology to enable our customers to easily interconnect into our global VoIP network and start taking advantage of the cost savings. The carrier grade VoIP network established by Voix Global harnesses the strength of telecom, internet, and IP to provide premium quality at a cost effective price which is easy to implement over our robust global network spanning four continents.

Wholesale Carrier Sales Account Manager/ Executive
(Georgetown)

Responsibilities:

• Establishing relationships with customers and suppliers to grow the business.
• Communicate (preferably on a daily basis) with all customers and suppliers across the globe to spot opportunities to increase business and profitability as a whole.
• Buying and selling of minutes at competitive rates for retail and wholesale voice traffic.
• Manage costs per minute and margin per minute and seek ways to grow revenue and margins for the company.
• Aggressively drive cost reduction from current and new suppliers.
• Negotiate best margins possible and manage route profitability
• Manage customer/ supplier buy-sell rates.
• Generate new leads and interconnect new leads into routing as fast as possible.
• Explore deals to buy and sell in a reciprocal/ bilateral arrangement to the supplier/ customer.
• Achieve and exceed sales and margin quotas.
• Provide daily reports and updates with respect to new leads
• Manage sales contracts with customers and suppliers, ensuring proper closure.
• Continually monitor customer and supplier voice traffic, and identify areas for improvement and growth.
• Liaise with Finance, Rate Analyst, and Management to ensure all internal process and procedures are adhered to and approved for new and existing customer/ suppliers.
• Work with operations and engineering to ensure customer and supplier issues are resolved on a timely manner and they are growing their voice traffic with us.
• Assist ENGINEERING and OPERATIONS in developing and improving processes that lead to faster and proper closure of new leads.
• Create and implement plan to grow market share in the assigned region to meet margin, and revenue goals.
• Thorough understanding of market dynamics and geographic region knowing how they will affect the Account.
• In depth knowledge of Account’s business and products along with an ability to pro-actively anticipate Account’s needs.
• Create a high standard of achievement – always think above and beyond customer expectations.
• Market research and forecasting for additional business opportunities, competitive intelligence and planning.
• Target, establish and maintain key relationships in all appropriate functions and operational units within the Account. Must work cross-functionally.

Requirements:

• A Degree in a relevant field from an accredited university.
• Experience in Sales is necessary.
• Experience and knowledge in VOIP Wholesale is an advantage.
• Ability to communicate extremely effectively at all levels of an organization both verbally and written. Excellent written and oral communication skills, fluency in English is a must.
• Must be well organized and detail and results oriented.
• Willing to travel when necessary, 30% of the time dedicated to international travel.
• Must be aggressive in buying and selling.
• Possess a “hunter” mentality, proactive in approaching and opening new deals and aggressive in ensuring closure as fast as possible.
• Possess good negotiating skills.
• Pleasant personality, sociable, outgoing, able to work as a team.
• Ability to research and effectively recommend plans to gain market share.
• Experience in effectively driving, influencing and relationship building.
• Independent thinker with strong analytical ability.
• Big picture person with willingness to roll up his/ her sleeves
• Significant customer facing experience and success.
• High degree of polished leadership skills.
• A Team player.

Kindly send photo, resume and expected salary to hr@voixglobal.com by the 30th of Nov 2007.

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