PT Indosat Tbk., formerly known as PT Indonesian Satellite
Corporation Tbk. (Persero) is a provider of telecommunication services in
Indonesia. It is the second largest telecommunication company for mobile
services in Indonesia (Matrix, Mentari and IM3). Currently, the composition of
ownership of Indosat is: Qatar Telecom (65%), Public (20.1%), and the
Government of the Republic of Indonesia (14.9%). Indosat also listed its shares
on the Indonesia Stock Exchange and the New York Stock Exchange.
More than 40 years ago, Indosat was established as an
integrated Indonesian telecommunications network and service provider. Together
with its subsidiaries PT Indosat Mega Media (IM2) and PT Aplikanusa Lintasarta,
Indosat provides fixed data or Multimedia, Intranet & Data Communication
services such as IPVPN, leased line and internet services. Indosat pioneered
the introduction of wireless broadband services using 3.5G with HSDPA
technology to Indonesia and sucessfully attained a dual listing for its shares
in 1994. Today the Company’s Ordinary Shares are listed on the Indonesia Stock
Exchange (IDX:ISAT) with American Depository Shares also listed on the New York
Stock Exchange (NYSE:IIT). Indosat is the second largest cellular operator in
the country with more than 55 million subscribers.
Indonesia's large population, around 257 million inhabitants
(on 2012), is the fourth most populous country in the world and continuous
economic growth has led to increasing demand of telecommunications services.
Since our establishment in November 20, 1967, Indosat has developed its people
to reflect excellence in the industry and as a company that is a place to
develop your professional career.
We have won hundreds of prestigious awards for excellence in
various categories, such as the Most Admired Company in Indonesia, Quality of
Corporate Governance, Product Innovation, Customer Service, Human Resources
Development, as well as Corporate Social Responsibility.
PT. Indosat Tbk is in immediate need for highly motivated
and qualified professional staff to be positioned in :
VAC4752 - Business Customer Experience Manager
Field: Sales Contract Type: Full Time - Permanent
Location: Indonesia - Jakarta Closing date: 18-Mar-2015
Role Purpose:
The Business Customer Experience Management Manager is
accountable for the management and delivery of the customer experience to
Business Segment Customers. This role will ensure that all moments of the
customer journey are connected and consistent. The BCEM Manager will define and
continuously improve end to end customer experience requirement based on
relevant data.
Requirements:
Qualification:
