AXA companies must be leaders in all countries in which they operate. AXA's business in Indonesia have achieved this. Combined PT AXA Life Indonesia and PT AXA Mandiri Financial Services are the fastest growing financial services companies operating in Indonesia today. This rapid growth requires the energy and involvement of many people who are highly qualified, talented and ambitious.
Help Line Staff (temp.)Responsibilities:
• Handle customers inquiries & complaint received via phone, letter/fax, email and walk in sales force
• Capture address changes
• Participate actively to complete all projects assigned according to deadline
• Prepare and update any new or changes in CCC SOP and WI
• Willingness to handle additional job beyond main responsibilities
Requirements:
• University graduate (S1)
• Experience as customer service/call center in banking/insurance industry
• Customer service skill
• Complaint handling skill
• Interpersonal skill
• Fluent in English both oral & written
• Willing to be contracted for 5 months only
Staff HRD
Requirements:
• Male
• Hold min S1 from Phsycology / Law / Industrial Engineering
• Fresh graduate are welcome to apply
• With min GPA 3.00
• Good knowledge in process recruitment
• Good knowledge labor policy, payroll and taxation
• Willing to travel for duty
Project Manager Six Sigma Black Belt
Requirements:
• Verifiable and successful experience as project manager
• Experience in Insurance Industry or Financial world
• Experience in managing projects according to Six Sigma method (preferably certified as Black Belt, at least Green Belt)
• University degree in Finance, Engineering, Mathematics, at least Bachelors degree preferably Masters degree
• Preferably worked or studied outside of Indonesia
• Fluent in English both oral & written
Please submit the resume within 14 days to: hrd@axa-services.co.id
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