Help Line Staff (temp.)
Responsibilities:
• Handle customers inquiries & complaint received via phone, letter/fax, email and walk in sales force
• Capture address changes
• Participate actively to complete all projects assigned according to deadline
• Prepare and update any new or changes in CCC SOP and WI
• Willingness to handle additional job beyond main responsibilities
Requirements:
• University graduate (S1)
• Experience as customer service/call center in banking/insurance industry
• Customer service skill
• Complaint handling skill
• Interpersonal skill
• Fluent in English both oral & written
• Willing to be contracted for 5 months only
Staff HRD
Requirements:
• Male
• Hold min S1 from Phsycology / Law / Industrial Engineering
• Fresh graduate are welcome to apply
• With min GPA 3.00
• Good knowledge in process recruitment
• Good knowledge labor policy, payroll and taxation
• Willing to travel for duty
Project Manager Six Sigma Black Belt
Requirements:
• Verifiable and successful experience as project manager
• Experience in Insurance Industry or Financial world
• Experience in managing projects according to Six Sigma method (preferably certified as Black Belt, at least Green Belt)
• University degree in Finance, Engineering, Mathematics, at least Bachelors degree preferably Masters degree
• Preferably worked or studied outside of Indonesia
• Fluent in English both oral & written
Please submit the resume within 14 days to: hrd@axa-services.co.id
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