Coca-Cola Bottling Indonesia (CCBI) National Office is inviting the right candidate to fill in a challenging position in Business Services area as System Architect and Governance Specialist.
System Architect & Governance Specialist
The principal accountabilities are as follows :
• Develop and manage a blueprint of business technology architecture, that best enables the priority business activities and facilities the optimal adaptation of technology to the changing of business needs
• Working with IS&T senior management on interpreting the business strategies, determining the optimal technology footprint and establishing roadmap for enterprise integration.
• To create, maintain and ensure compliance process to the defined business technology architecture
• Establish and maintain the documentation template of process definition, implementation and execution of IS/T internal processes, with the focus of improving the effectiveness of IT in accordance with business strategies and moving towards industry best practice.
• Manage and ensure that the documentation of IT processes and routines are maintained inline with principles of IT system governance.
• Create the development of new technology service offerings and help the business understanding how it can exploit new and existing technologies to deliver greater value
• Maintain knowledge of best practice industry standards and their applicability to the business environment
In charge for the aforementioned essential role, you would be expected to have the following qualifications :
• Graduate degree from a reputable university, prefer majoring in Computer Science or Electrical Engineering
• Good communication skill in English
• Good common sense in understanding of relevant business issues and challenges
• Good work management skills in establishing a course of action to accomplish specific goals, planning proper schedule, taking action to monitor processes, tasks or activities, and keeping track of delegated tasks and assignments
• Reliable, proactive, open, honest and co-operative
• Having 10 years experiences in IT including application development, system governance and leadership roles.
• Having strong communication and presentation skills both in Bahasa and English
• Experience in implementing process improvement initiatives
• Broad understanding of deployment and implementation issues
• Demonstrated a good ability to work with a multitude of technology platforms
• Having CISA, ITIL or COBIT certification is pretty much preferred.
• Experience in software architecture roles is an advantage
• Experience working with a cross-functional team in order to evaluate client needs and craft appropriate solutions.
National Desktop Support Coordinator
Exposures in this position are:
• Provide National directions and leadership across CCBI operations in managing desktop support outsource services, with an “improved” Desktop Support services across the organization supported by a mandated Service Level Agreement. The areas of Desktop Support services are but not limited to:
• customer visit program to perform preventive maintenance activities
• Management of Standard & Compliance in Distributed Computing environment.
• Provision of support to the deployment of new business solutions and 2nd level supports
• Management of IS&T assets.
• Continuously review and monitor the performance and quality of Desktop Support outsource services across CCBI to ensure the services meet the business agreed mandated Service Level Agreement (SLA)
• Workely with helpdesk and outsource services provider in providing solutions of any issues or problems as well as any recommendations for improvement in desktop support area across the CCBI business
• dinate with relevant parties to consistently develop, update, and maintain various standard operating procedures (SOP), National Policy and standard configuration in Distributed Computing environment across CCBI operations
To become a successful candidate for this position you are expected to have:
• University graduate in computers with majoring in Information Technology or Computer Science coupled with 5 years of experience in IT industry, particularly in the area of distributed computing
• Ability to work as a team player in order to manage and build a team
• Strong leadership to provide the directions in CCBI desktop support services area for the sake of customer satisfactions.
• Good interpersonal and communication skill in English is a must
• Good common sense in understanding of relevant business issue related to scope of end users applications
• Good work management skills in establishing a course of action to accomplish specific goals, planning proper schedule, taking action to monitor processes, tasks or activities, and keeping track of delegated tasks and assignments
• Strong administration and documentation skills
• Experience in managing technical support and customer services based on a standard service level agreement.
• Experience in managing and working closely with the third party services, based on an established standard guidelines, protocols and procedures.
• Experience with Windows operating system, Lotus Notes Domino, LAN and WAN technology.
Interested candidates are required to send the application letter together with CV and recent photograph, not later than 2 (two) weeks to :
sri.malahayati@sea.ccamatil.com
Candidates will short-listed for interview
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