Company Description
We are a progressive telecommunication PMA company based in Kuningan, Jakarta, is seeking for young, smart, and dynamic individuals to be assigned as:
BILLING OFFICER (BO) Job Description:
Report directly to Planning Control Senior Manager, he/she is responsible for:
• Preparation of bill in English and Bahasa
• Ensure correct and timely billing procedures
• To set/change parameters for billing as and when necessary
• To respond to customers enquiries, complaints and suggestions to billing in a professional and positive manner
• To investigate and resolve any bill disputes raised by customers, and follow up with customers till the disputes are closed
• To escalate problems when necessary for higher level resolution
• To perform bill adjustment in case bills are established to be incorrect
• To monitor statuses of bills
• Generate revenue and billing reports
• To liaise with customers for the payment of bills promptly
• To perform other ad-hoc billing activities as required
Requirements:
• Diploma degree in Information Technology or equivalent
• Knowledge in accounting or billing practices is required
• Minimum 2 years experience in same position in telecommunication industries
• Good interpersonal and communication skill
• Fluent in spoken and written English
• Advanced knowledge of Microsoft Office
• Excellent in English both oral and written
• Good organizational and analytical skills
• Strong attention to detail
• Process and result oriented
• Able to work under minimum supervision
Please send the application, CV with recent photograph and expected salary by email to:
msi_recruitment2007@yahoo.com
Please note that we will not process any application WITHOUT photograph and expected salary.
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