Our customer is seeking for suitable candidates to fill the below position.
Tele-banking Officer @ International Bank - Permanent Career : RM2800 near LRT station (KL)
(KL Centre,Damansara Intan and Shah Alam)
Requirements:
* Basic Salary RM2300 + Allowance (RM280)
* Located nearby LRT Station(s)
Responsibilities:
* Handle telephone calls from customers efficiently with the use of good telephone techniques, customer service, speed and accuracy.
* Administer prompt feedback on operational issues for improvement.
* Exercise good customer service skills at all times.
* Handle customer enquiries
* Ensure timely follow-up on enquiries & complaints.
* Meet productivity and quality standards.
* Adhoc assignments to act as as mentor to new staff if selected.
* Feedback on difficulties faced at work to superior so that improvements can be made to environment and work processes
* Requirements:
* Minimum Diploma/Degree in any Field
* Proficient in MS word and Excel Applications
* Excellent Communication skills with a pleasant voice
* Good listening and problem solving skills
* Minimum 1-2 years of experience in customer service/call centre will be an added advantage
* Fresh graduates (Diploma / Degree holders) in any fields are also encouraged to apply.
* Able work on a rotation shift.
* Conversant in Mandarin as an additional Language skill would be advantageous
* Priority will be given to those can start work immediately.
* You may send resume in MS WORD format with Recent "PHOTO" Attached to ask.com@streamyx.com or alke@tm.net.my
* Required language(s): Chinese.
ASK Resource Sdn Bhd
No 5C, 3rd Floor, Jalan Kenari 5,
Bandar Puchong Jaya,
Puchong,
Selangor 47100
Telephone: 60-3-80708422 Fax: 60-3-80709592
WALK IN INTERVIEW : 9:00 am to 6:30 p.m.
or call alex for immediate assessment and interview at 012 639 2477
email your resume to alke@tm.net.my or ask.com@streamyx.com
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