SingTel has grown beyond Singapore's small domestic market. It now has operations and investments in more than 20 countries and territories around the world. The Group is one of Asia's largest mobile operators, serving more than 74 million customers in seven major markets. With one of the region's most extensive and advanced telecommunications infrastructure, SingTel offers unparalleled reach in Asia and beyond.
Be part of our team of over 19,000 knowledgeable and dedicated employees around the world, all committed to the Group's vision of providing the best of global communications to help our customers bridge boundaries and nurture relationships.
SingTel offers you a career with unlimited possibilities. Let us be the employer of your choice today.
EXECUTIVE OFFICER (CONTRACT)(Singapore [Map]) Responsibilities:
* Monitor delinquent accounts in GAM portfolio.
* Work closely and/or follow up with internal departments to resolve customer's disputes.
* Liaise with internal departments on bill contra, AP hold back, consolidation of group exposure of selected customer, etc.
* Prepare chronology of follow-up actions for cases to pass on to debt agent.
* Prepare monthly KPI report and Escalation List to Management.
* Perform credit assessment for GAM customers.
* Work with Account Manager to gather external cost information, deal structure, etc to find out risk exposure.
* Highlight any adverse information of existing customer for closer monitoring.
* Guide internal user on credit assessment guidelines in credit policy.
Requirements:
* At least 2 years of related experience
* Those who have experience in credit assessment and working experience in large MNC or large organization will be considered favorably.
* Excellent communication, interpersonal and negotiation skills and customer service oriented.
* Able to work under pressure and tight deadline
* Good team player and be able to work independently.
To apply for the positions, you may click onto this URL : www.singtel.com/career
Expired : 27 April 2007
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