We are PT. Natrindo Telepon Seluler (AXIS), a progressive and dynamic mobile services operator seeking to expand aggressively in Indonesia. We invite highly talented, dedicated and passionate professionals to be part of a very dynamic and challenging environment.
Enterprise Support System (ESS), Executive
JOB DESCRIPTION :
• Manage and supervise day to day operationfor applicaton for Enterprise Support System as well as providing technical assistance for system development when needed.
JOB RESPONSIBLITIES :
• Responsible for handling fault management on application side for all systems within ESS
• Responsible to mange and ensure the execution of routine operation tasks as handed over by development/.engineering teams.
• Provide technical assistance of needed by development/ engineering teams.
• Provide routine and ad-hoc operations reports
• Perfomr evaluation and continus improvement on day to day operations.
• Communicate to certaaaiiin level of business users regarding the impact of problems. Faults and the resolutions as well.
• Work with vendors, principals, and Managed Service providers to ensure smooth operations in ESS area.
QUALIFICATIONS :
a. Competencies :
• Have good experience on Operation & Maintenance of IT and Telco ESS Application and infrastructures such as Customer Relation Management (CRM), SAP, Data Warehouse, etc.
• Have good understanding of important areas of Telco ESS business processes such as accounting reporting (especially management reports), dealer management, campaign, etc.
• Have deep skill in TCP/IP Networking system (switching, routing and security) with various vendor such as Cisco, Juniper, Huwawei, ets.
• Have good understanding and experiences in database systems such as Oracle, SQL server, etc. as well as having good skill on SQL and shell scripting matters.
• Having ITIL certification will be an advantage
• Have leadership skill to work as a team leader to lead and guide Managed Services provider
b. Education : Min. bachelor (S1) degree in Telecommunication Engineering or Informatics
c. Experience : 3- 5 years working in similar field
simply quick apply or send your CV (Max. 200 kb) to :
join@axisworld.co.id
Please ensure to put your job title in your subject email : (ESS Executive)
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