We provide customized logistics solutions to selected customers in areas of warehousing inventory management, airfreight distribution, project logistics, sea/in land transport consolidations, customs clearance and other added value services.
As part of our growth strategy, we are urgently looking for high caliber and talented individuals to join and grow with us to challenge to market opportunities in supply chain and logistics industry as follows :
ACCOUNT EXECUTIVE JAKARTA (AE-JKT)
BRIEF ROLE & RESPONSIBILITY
• Build and manage relationship with customers in the areas of day to day customer service activities, including customer enquiry, cargo status, call centre management, claim and dispute resolutions.
• Provide customized reports to customer based on available information in the system.
• Liaise to internal departments (operations and finance) for corrective actions, root-cause analysis, improvement opportunities.
• Develop customized solutions/ enhancement to the system to cater customer requirements
REQUIREMENTS :
• Male/Female.
• Bachelor Degree (S1) from any discipline with 2-3 years experiences in logistic area.
• Strong interpersonal communication skill, fluent in English both oral and written.
• Must demonstrate strong customer care.
• Able to work as a team player and able to manage change.
• Proactive and able to learn quickly and to analyze situations and develop solutions.
• Has knowledge of local & international shipping regulations.
• Has knowledge of export & import customs regulations.
• Travel as and when required by the job.
• Computer literate (MS Office & Windows Application) is must.
Should you meet the qualifications, please submit your application letter and full resume, put the position code at your e-mail subject to: Recruitment@ckb.co.id
(Only short-listed candidates will be notified. For those who send the application by email, please make sure that the attachment is in Microsoft Word document).
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