Technical Specialist
(Singapore - Central - Town [Map] )
Responsibilities:
    * Hotline support (phone, e-mail). Day-to-day asssiatnce to the Technical Teams of the Evolis Sales Partners.
    * Repair, RMA management. Manage the Asian Evolis Repair Department: quotation, leadtime, feed back, product tracking, warranty management, return shipment management (packaging, freight, paperwork)
    * Be the company product solution expert in providing Technical guidance and developing value proposal during Project pursuit activities
    * Provide product solutions for customers, clarifying technical and application requirements
    * Establish and maintain close and professional contact with regional technical personnel from partners to drive knowledge, confidence and awareness. 
Other responsibilities
    * Perform technical troubleshooting, as necessary, to insure successful close of business by distributors/dealers.
    * Proactively support our dealers and distributors in customer meetings and other key field sales activities. Such as seminars, trade shows, exhibits, etc.
    * Participate in Customer visits with Sales to support technical clarifications or identifying suitable applications for company products
    * Be the interface for Customers & AP Sales teams with Marketing, Customer Support and Factory on special products and application
    * Be able to present and demonstrate our key products from the entire client Product range, Solutions and Services Portfolio to a variety of audiences.
    * Some overeas travel will be required.
Requirements:
    * Degree in Electronic, Information Technology or Mechatronics with 2 years working experience
    * Strong knowledge of the following Operating Systems: All version of Windows, Linux & Mac .
    * Understand drivers, installations procedures, .ini files, software development, C/ C++ language programming
    * Strong knowledge of typical network environments & infrastructures.
    * Strong knowledge of the key Corporate, Graphic Arts and Publishing applications. Such as Microsoft Office, Adobe Photoshop, Illustrator, InDesign, Acrobat, etc.
    * Fluent in English (written and spoken).
    * Strong communication skills; ability to to communicate at all levels
    * Strong investigation / analytical questioning skills
    * Strong presentation skills
    * Strong business sense
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