Glotel Pty Ltd is a global recruitment solutions company operating across US, EMEA (Europe & Middle East) and Asia Pacific. As part of the Spring Group (UK) Plc, Glotel has been operating in Asia Pacific for the last 14 years and offers a wide variety of services such as Permanent recruitment and contracting staffing, Workforce management solutions, Recruitment Process Outsourcing (RPO) and Managed Services and Solutions to our customers across a range of industries and especially within the IT & Telecommunications industry in over 60 countries. Our client is a leading provider of digital mapping data and solutions for customers around the world. Their products and solutions are cutting edge technologies used in key navigation systems internationally. They are now seeking a Digital Mapping Operations Manager to lead multiple teams across Indonesia.
Digital Mapping Operations Manager - IndonesiaResponsibilities:
• The DMO Manager oversees and manages the activities of multiple projects and Team/Project Leads within a country or designated region to ensure that the goals or objectives of the projects are accomplished within the prescribed time frame, funding parameters and resources.
• Reviews each project proposal or plan to determine the appropriate time frame, resources, procedures and processes for completing the project.
• Reviews project status reports prepared by Team/Project Leads and works with the Team/Project Leads to modify processes and procedures as required. Responsible for providing updates to Field Director and Product Management on changes to the project plan, particularly those that impact timing of delivery.
• Develops workflow procedures and process improvements with input from Team/Project Leads and communicates changes in procedures and processes back to the Team/Project Leads.
• Establishes and manages working relationships with production/OPC. Ensures that communication is kept open and flowing smoothly between and among production/OPC and the various project teams.
• Troubleshoots problems and issues within a country, particularly those involving resource management, quality and training.
• Leads the development and implementation of New Content projects.
• Defines needs for training programs for dissemination to project teams when needed to ensure consistency of delivery.
• Prepares and conducts performance appraisals for Team/Project Leads. Approves all staff performance appraisals within assigned country and approves salary increases.
• Implement new technology to enhance operational processes
• Meet all KPIs/Metrics for Quality, Productivity, Cost etc.
• Source, train, qualify and deploy local contractors.
Requirements:
• Bachelor's (University) degree in GIS, geography, business administration, cartography or urban planning preferred or the equivalent combination of education and experience. PMI certificate a plus.
• Minimum five years of project management experience (preferably as a DMO Team/Project Lead) typically required for this level of responsibility.
• Experience in international structures.
• Proficient written and verbal communication skills.
• Knowledge of data collection and the database required.
• Ability to operate independently with proficient organization and planning skills.
• Proficiency in Microsoft Office, specifically with Excel and Word.
• Ability to travel within and outside project coverage area.
• Valid driver's license with good driving record required.
• GIS or Surveying experience.
• Previous management experience.
• Ability to connect across different cultures
Applicants for this role must have excellent command of the English language and the ability to work with teams in various locations. You will be required to travel regularly and manage remotely, so experience and interest in these are desired.
This role can be based in a variety of Indonesia locations, however Jakarta is preferred.
Interested? Please email your application to Holly Hickson at holly.hickson@glotel.com.au or call Holly on +61-3-86404243 for a further discussion on this role.
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